Job Completion Survey - RestorePro Reconstruction

Brian and team were very professional through a very stressful time. I would gladly use them again.

The Charlotte office Management are very Professional and if there's a problem with their work will make it right!

Very efficient company addressing the concerns to the customer. I am very satisfied of the outcome of labor and the execution of the schedule.

Brian and his team were amazing when my water heater exploded. I have never seen this happen and didnt even know where to begin. I called RestorPro and they were their immediately to start the drying and clean up process. They explained the process of each step and how to work with my insurance company! I highly recommend such a great team!!!

Restore Pro is professionalism and Customer care done right. Before the work is done, the first impression and interaction is a large part of my decision process. The team at Restore Pro in Charlotte sets the example, meeting people at some of the hardest times of their life and making the situation better.

Amazing company! They are very professional!!

The restore pro team did a great job of disinfecting and cleaning my office. They were efficient and friendly. Great job guys!

Chris and his crew did an awesome job!

I am so glad I found RestorePro! I've used the Charlotte, NC branch at the community I manage for several water mitigation and restoration items, and I am always impressed with their customer service, professionalism, cleanliness, affordability and knowledge! Stephanie is one of my favorite vendors to work with! Always with a smile and eagerness to help! 100% would recommend! Thank you RestorePro!

Leslie was great! She made the process easy, thanks again!

Brian and his team are awesome

Very responsive and professional group! Highly recommend.

Chris with RestorePro was great, very knowledgeable and insightful for my condo! Would use them time and time again! Thanks Chris :)

Leslie and Landon are a fantastic team! Great communication and worked fast to get our house repaired.

RestorePro was recommended by my insurance after I had to fire the first company I hired. After being frustrated with months of dealing with the old company, RestorePro came in and took over the job. Jessie was very professional and thorough with providing detailed info about the process, pricing, and expectations. Kyle was the manager for my project. He was professional and easy to communicate with throughout the process. Any questions or concerns I had, Kyle was on it within 24 hours. Glad to finally have repairs done!

We love RestorePro! Fast response time, communicative, efficient, reliable and clean! We've used several restoration companies in the past for water mitigation, and none compare to the level of expertise and attention to detail that RestorePro provides. Each representative with company is helpful and knowledgable, and are always available with a smile on their face! Highly recommend to anyone needing restoration help!!

So wonderful! Very professional, and great communicators. I worked with Christopher McWhorter, who came in and immediately was able to identify the problem area and diagnosis the issue. He was also kind enough to help direct me though another project I had going on to be up to our states code! Knowledgeable, and compassionate professionals.

RestorePro has been a lifesaver!! The company literally takes care of you from the beginning through reconstruction and restoration. They take care of every detail!!! Chris came to my home and assessed the situation, thouroughly explained what was going on and gave me a detailed overview of the next steps. He has been both extremely proactive and responsive!!! I’m grateful that he was assigned to us!!!!! Thanks Chris for all of your hard work and due diligence!!!! Kyle has also been a lifesaver!!! He has project managed the job at my home from start to finish!!!! He has been extremely responsive and has led my project with excellence!!! I appreciate all of his hard work his dedication to making sure that everything went well!! Thanks to Kyle for a job excellently done!!!!! Thanks to Restorepro!!! Top notch for sure!!!

Brian and RestorePro do a fantastic job!!! I have worked with them professionally and personally. They communicate promptly and efficiently. They have always worked to exceed my expectations as well as the expectations of our clients. I know with certainty that I can trust Brian and his team to provide honest and sound advice in challenging situations. You can TRUST RestorePro!

I am in the process of working with RestorePro, and so far they have truly been amazing! I woke up to a flooded kitchen last week at about 0530, and they had someone in my house ready to start the drying out process by about 8am. They were extremely quick to respond, and have been the same when it has come to any further questions since the initial incident. I have had the pleasure of working with Chris in the dry out process, and he has gone above and beyond in make me feel at ease in this whole process. I truly feel he has my best interest at heart, which is extremely important to me since I have been taken advantage of by other companies. I am eager to see what the clean up and restoring process will look like with RestorePro.