Not located in Charlotte? Visit our RestorePro Reconstruction site for services across North Carolina, South Carolina, and Tennessee.
Call or book an appointment online today!We send a job completion survey to each customer after project completion. If customers give us permission to publish the reviews, we post them on this page.
Jessica who was my project manager was a dream to work with. I had lots of questions and she took the time to ensure I was comfortable with the responses and the outcome of my beautiful flooring and the clean up of the water damage. Just because of Jessica I would use them again for some other projects.
The team was wonderful and helped get my home back in order. Thank you Martin, Cesar, Javier, and of course our PM Jess. Highly recommend this company
Javier with RestorePro did an outstanding job repairing the hole in my ceiling. He was professional, precise and clearly takes great pride in his work. His attention to detail and craftsmanship were incredible and the finished repair looks seamless! He also kept the area clean and treated my home with respect throughout the entire process. I could not be happier with the results and would highly recommend Javier to anyone looking for quality, professional repair work. Five stars!
There isn’t enough space to express how wonderful our experience was with RestorePro. From the very beginning, the estimate team—DIEON, Bryon, Marcus, and JESSICA —provided outstanding service with professionalism, kindness, and excellent communication. A special thank you to the painting crew for their amazing work, and saving the best for last, Jessica, whose dedication and exceptional customer service made the entire experience even better. We are truly pleased with the quality of work and highly recommend RestorePro!
Jessica did an amazing job!! I really appreciate how attentive she was and her communication was above and beyond!
From start to finish, Mike and his team took care of us. It is rare to find someone to have good communication but Mike kept us informed at every step. They went above and beyond our expectations. I highly recommend Restore Pro for any job that you need to have done. I'm so happy with the work that was done. Good job Mike!
We had a great experience with Restore Pro after water damage in our home. They responded quickly and got started on the cleanup right away, which really helped ease a stressful situation. They also helped us choose new flooring, and the whole process was much smoother because of their guidance. Every person who came to our home was respectful, professional, and clearly took pride in their work. A special thank you to Jessica, who was amazing throughout the entire process. She always responded quickly to my questions and kept us informed every step of the way. I would definitely recommend Restore Pro to anyone needing restoration services.
We had a very positive experience after needing repairs done due to a water mitigation issue in an upstairs bathroom. Their team worked very quickly and was able to get the bulk of the repairs done while we were away on vacation.
Jess is of the best people ever , she definitely help us out a lot thanks Jess
Where do I begin! RestorePro got us through a flood from top to bottom (literally). I consider ours a large job. Their crews were sensitive, responsive & trustworthy. We were not in the same state as the home with the damage so working remotely with the team facilitated by our amazing project manager, Jessica, was tricky at times but they took such good care of us and our home. They went above and beyond especially since we were not there for many issues/questions that typically pop up along the way with any large project. The remediation went smooth and the reconstruction was amazing-they helped us every step of the way and made a very stressful situation a bit less worrisome. I really can't say enough about RestorePro, I highly recommend this company and would use them again although I hope I never have to!
RestorePro was quick and efficient in their communication. Bonnie truly stood out, she has such a warm, reassuring presence and communicates in a way that makes you feel completely taken care of.
Restore pro was recommended by my insurance company for water mitigation and project management of repairs due to a leak from my washing machine. Jess was my project manager and went above and beyond to ensure the job went smoothly, stayed on schedule and I was completely satisfied before signing off. This project required that we move out of our house (everything was packed and stored) and all our floors were replaced. The process could not have gone any better. The level of detail and quality of the installation was top notch. I absolutely love my new floors and could not be happier with this project.
Restore pro was an excellent company to work at. The job comply as a result of water damaywas superb. Jessica was awesome to with. She kept me informed about the process and was very amenable to time frames needed to complete projects.
Super quick to respond back and get any issues fixed. Kameron is the best!!
Kam is always so responsive and has been great to work with.
This team is super responsive and always there in a pinch.
Kam is AWESOME very quick in response!
Kameron is the best!!! Incredibly helpful, efficient and communicative!! RestorePro helped out with a clean-up project, and I couldn’t be happier!
I had a great experience working with Kameron. From the beginning, he was professional, knowledgeable, and committed to helping me through a stressful situation.
"I had a great experience working with RestorePro on our reconstruction project after a water leak. They were very professional, responsive and transparent throughout the entire process. The entire team was hard working, on time, and very easy to work with. They estimated the job to take about one week, but the entire team worked non-stop and finished in only three days. We could not be happier with the results. We wish that we would have used them for the water mitigation process, but very glad that we switched to RestorePro for the reconstruction. It began with the initial meeting with David M. He was friendly, responsive, and informative. Jessica W., the project manager was there every step of the way; answering all of my questions, and promptly responding to all of my needs throughout the project. Jose and the rest of the flooring, carpeting, painting, and finishing team were awesome throughout the entire process. Everyone was polite, friendly, professional, and top-notch. We hope that we don't have to go through the disaster process again, but if we do, we would use RestorePro without hesitation."
Kameron has been incredibly helpful to our teams. He’s kind, professional, responsive, and truly dependable. We’re grateful for his support and the consistency he brings to every interaction. Highly recommend working with him.
I had a awesome experience after choosing RestorePro to repair water damage in my home . Project manager Jessica W is great! Jessica kept me well informed during repairs and available to answer questions. She followed up during each step of the repair process and upon completion. Jessica, Vinny and his crew finished the repairs quickly without sacrificing workmanship. I am pleased with the outcome. Thank you!